Event Management using EventManager

20 January 2009 by Ken Brown  
Filed under Event management

From a throw away comment EventManager has gone from an idea on the back of a piece of paper to being an award winning event management system in under 5 years…

Events are one of those things that until you have to run one, sound like a walk in the park. To be an event manager you have to think a certain way, the devil’s in the detail as they say. You’re a project
manager, finance manager, AV tech and front of house all rolled into one but with the added extras
of venues, delegates, exhibitors and speakers to work with and that’s before dietary requirements, bedrooms, workshops, reporting, AV and evaluations……Calling your wedding guests ‘delegates’ throughout the planning of your wedding is a sure fire sign that you’re an event manager by trade and a way to cause ripples with the Bride to be before the big day (trust me I know).

One of the painful parts of event management is delegate registration and management. Get it right and delegates are happy and your event is a roaring success, get it wrong and more often than not the
Chief Exec or MD are the ones that will get the complaints and that’s bad news for everyone. In the past spreadsheets and databases were the way to manage delegates but even that was time intensive and wasn’t systematic.

EventManager has been designed and continues to be designed and influenced by event managers for event managers. One of the lead advisors for the system is Ruth Dowson, Senior Lecturer in Events
at the UK Centre for Events Management at Leeds Metropolitan University and former Head of Events at NHS Connecting for Health:

“…I’ve had a hand in delivering over 300 events in the past few years ranging in size from 30 – 50 to 1,000+ paid place delegate events/conferences for Government Ministers all using EventManager. EventManager covers all the aspects of delegate registration that I need it to, meaning I can get on with my real job as an event manager. I don’t have to spend hours inputting bookings into a spreadsheet or database and then emailing people to confirm that I’ve booked them a place. I load the event including event details, documents, venue information and delegates numbers and EventManager takes care of bookings, cancellations and notifications to me and the delegate. It covers workshop bookings, dietary requirements, accommodation options as well as full reporting options and electronic evaluation post event.

I moved jobs a few years ago and I had to run a 2 day event for 30 people with B&B without event manager and it took me all of my time keeping up with bookings and cancellations that I was tearing my hair out because I couldn’t focus on the things that needed my real attention like the agenda, event content and the arrangements at the venue.

I’ve felt the pain of having a system and then not having one and excuse the pun but the decision is academic, I wouldn’t run an event without EventManager…”

Here’s what one of our current clients has to say about EventManager:

“….The event management system is used widely in SHAs and a number of NHS organisations across England. We think it’s a great system as it removes the administration burden attached with events and workshops, especially when you’re organising a number of large conferences, workshops or training sessions.

It allows people to register directly online and download information about an event, workshop or training session. It enables you to monitor delegates and manage quotas, e.g. maximum numbers you can take, reserve places for people, mark people as team, delegate or speaker so that you can download lists etc. KentHouse will also tailor the system to suit your organisation. Also, because it is web based, people can access it anywhere they have access to the internet….”
Linsey Atkins, Programme Communications Lead – NHS East of England

EventManager has a large client base including key NHS clients of NHS Connecting for Health delivering the National Programme for IT, the National Patient Safety Agency and private sector clients including E Health Media Ltd and Dowson Communications.

If you’d like to take the sting out of delegate registration and find out more about EventManager send me an email and I’ll be happy to help.